The CLOUD‑TK100 is a heavy‑duty queue management kiosk built for service environments that need efficient, visible, and customer‑friendly queue handling. It features a 17‑inch five‑wire resistive touchscreen (single‑point touch, ~50 million touches) that provides robust interactivity. Housed in an all‑steel, antimagnetic and antistatic cabinet, it can withstand industrial usage, complete with an 80mm Epson thermal printer and a three‑track USB magnetic stripe card reader. Audio is supported via a dual‑channel stereo surround amplifier system (2×2W), while cooling is handled by a quiet axial fan; it works reliably in temperatures of 5‑35°C and humidity levels of 40‑80%. The unit dimensions are 1450 mm (H) × 470 mm (W) × 250 mm (D), weight around 39 kg, with standard power input of 110‑240V 50/60Hz. Its software supports digital signage integration, voice‑digitized calling, service schedule programming, and real‑time statistics for service efficiency.